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Best Auto Repair, Butler

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 17 Verified Review(s)

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


what our customers say

From start to finish my experience was 5 Star. They are professional, efficient and very pleasant to deal with. I had my car back in the time and cost quoted, which is extremely rare. The young man at the front desk is a credit to his parents. I would highly recommend Pry Automotive.
M
, 03/27/2024

Always great service at Pry! Staff is always friendly and fair. They always go the extra mile to help. I value having them as my neighborhood auto repair shop.
M
, 02/08/2023

Nothing but High Praise for this shop and all of their employees - Family business that provides exceptional service. Drove me home while they worked on my car the picked me up upon completion... Won't find that level of customer service at many privately owned repair facilities.. Customer Forever Boys!!!!!!!!!!
M
, 08/05/2021

My Truck wouldn't start this morning, and John from Pry was at my apartment within half an hour. Got her running, took her back to the shop while waiting on a new battery, then came and picked me up ... They were quick, reliable, and you couldn't beat the price, so thank you!
L
, 01/29/2021

I had a pre-purchase inspection of a used car done at Pry Automotive in Butler. I was helped by Dominic and the service was amazing. My experience was one of honesty and straightforward communication. I live about an hour away and had scheduled this inspection to be done over the phone. Dominic had the vehicle come in as soon as he could, examined it, and called me afterward to give a comprehensive review of the issues and helped me figure out hypothetical costs for repair. This was my first time buying a used car and Dominic gave excellent advice beyond what was expected. I would highly recommend this location.
Q
, 12/09/2020

I heard about Pry from a new neighbor upon my recent move to the area. After having a new battery installed on my Jeep at a different shop, it failed inspection since the sensors had not completely reset, which I have learned is a common problem. I called Pry and explained my problem and John was as professional as you could ask for. He new my issue reassured me that it's a normal occurrence and I have set an appointment to have it repaired and inspected at Pry. I'll review after the work is done, but if the telephone call is representative of the way I'll be treated I believe I have found my local shop for all my car repairs and maintenance.
H
, 09/16/2020

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